• 4538 Old Cave Spring Rd, Roanoke, VA 24018 •. 540-989-8582

Privacy Policy

Last Updated: March 2026

At Cave Spring Veterinary Clinic, accessible from cavespringvet.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by us and how we use it.

1. Information We Collect

We may collect personal information from you in a variety of ways, including:

  • Directly from you: Name, email address, phone number, or any other details you provide via contact forms or account registration.
  • Automatically: When you visit our site, we automatically collect certain information about your device, including your IP address, browser type, and how you interact with our content.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website.
  • Improve, personalize, and expand our website’s functionality.
  • Understand and analyze how you use our website.
  • Communicate with you (customer service, updates, or marketing).
  • Find and prevent fraud.

3. Cookies and Web Beacons

Like any other website, cavespringvet.com uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

4. Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party ad servers (like Google Analytics or Facebook Pixel) for more detailed information. You can choose to disable cookies through your individual browser options.

5. Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data.

6. Children’s Information

Another part of our priority is adding protection for children while using the internet. We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

  • Phone: (540) 989-8582
  • Address: 4538 Old Cave Spring Rd, Roanoke, VA 24018